The bench notes
Questions, answered
How much does a print cost? +
Prints start at £9.99 and every price includes free UK delivery. The studio preview is free and watermarked, ready in about twenty seconds.
How does it work? +
Upload one clear photo of your painted character and pick a direction: collector-grade enhancement, or one of three heroic scenes — hero card, battlefield or tavern. The preview is free (three a day) and carries a watermark. When you order, the artwork is re-rendered at full gallery resolution (no watermark) and printed.
What photo should I use? +
A clear, well-lit photo with your painted figure as the subject: straight-on or three-quarter works best, in even light without harsh shadows. A 12-megapixel phone photo comfortably covers A3 and usually A2. We measure your photo's pixels against each print size before you pay; below 150 dpi a print looks soft, so we don't sell it.
Whose photos can I upload? +
Only artwork and photography you have the rights to — your own painted models and your own photos. Each print is a one-off made for you personally; uploads are never displayed, resold or used for anything else, and unpurchased uploads are deleted automatically after 30 days.
Will the printed artwork look like the preview? +
Yes, the final render uses the same style instructions as your preview, at much higher resolution. Small details may differ slightly because the artwork is regenerated, but the style and composition match the preview. If the artwork is clearly wrong, you get one free regeneration within 24 hours.
What sizes and formats can I order? +
Framed prints, canvas, brushed-aluminium metal, plywood wood prints, satin posters up to 24 x 36 in, mugs, bottles and card packs. Every price includes UK delivery.
How long does delivery take? +
Each piece is made to order in the UK: production takes 2–4 working days, then delivery 2–5 working days. Most UK orders arrive within a week. Ordering for a birthday or Christmas? Order a week and a half ahead to be safe.
Can I return a personalised print? +
If your order arrives damaged or wrong, we reprint or refund: photos within 30 days to hello@brushandpaint.com. Because personalised items are made from your photo to your specification, the usual 14-day cancellation right doesn't apply once production starts (Consumer Contracts Regulations 2013, reg 28(1)(b)): but if the artwork is clearly wrong, you get one free regeneration within 24 hours.